Charlie's Fixtures, LLC - Restaurant Equipment and Supplies

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Free delivery to Selected Regions: Min $25 Purchase

Free Delivery: CFLLC's Terms of Use Apply

Free shipping for first purchase order
Free shipping for subsequent purchase order

Promotion Policy

Charlie’s Fixtures LLC’s (”Charlie’s Fixtures”) Promotion Policy govern issues relating to the current promotions offered in this website. The provisions of Charlie’s Fixtures’ Shipping Policy apply in a suppletory manner.

The Promotion Policy is subject to change without prior notice.

 

1.0 FREE SHIPPING WITHIN CALIFORNIA ON YOUR FIRST PURCHASE

 

1.1 Qualifications for "Free Shipping within California on Your First Purchase"

The following qualifications must be met for your purchase to be eligible for free shipping:

  1. This must be the first purchase made on your account; and,
  2. The shipping address must be within California, United States, regardless of where the order is made.

Once your order is eligible, you must select the “Free Shipping” option when selecting your delivery method during checkout.

 

1.2 Services Not Included in “Free Shipping within California on Your First Purchase”

Deliveries under this promotion do not include the following services:

  1. Installation;
  2. Lift-gate service;
  3. White glove services beyond the on-site time of 30 minutes to an hour; and,
  4. Haul-away of old equipment.

If you wish to avail of these services, please contact us at (833)-580-0008 or at support@charliesfixtures.com after receiving your Order Confirmation. Additional charges will apply for these services.

 

1.3 Delivery

Once we send you the Order Confirmation, the products whose dispatches were confirmed will be shipped within five (5) business days. A tracking number will be sent to you when your order has been shipped. Shipments will be delivered between Mondays to Fridays, excluding federal holidays, from 8:00 a.m. to 5:00 p.m.

If you wish to have expedited delivery, please contact us at (833)-580-0008 or at support@charliesfixtures.com. Additional charges will apply.

In the event that an item is backordered, our sales team will contact you with further information. 

 

1.4 Single Attempt Delivery

Free shipping only covers a single attempt delivery to the shipping address. In the event of a failed delivery, we will contact you for the subsequent delivery and the payment of the redelivery fee at the standard rate. 

The following reasons, among others, may lead to a failed delivery:

  1. An undeliverable address;
  2. Failure to request for a lift-gate prior to delivery, if necessary;
  3. An authorized representative is not available to receive the shipment; and,
  4. Inability of the freight delivery personnel to contact the receiving party.

 

1.5 Cancellation of First Purchase

In the event that your first purchase is cancelled, you may still avail of this promotion on your subsequent purchase.

If you encounter any problems, please contact us at (833)-580-0008 or at support@charliesfixtures.com.

 

1.6 Return

All purchases may be returned in accordance with Charlie’s Fixtures’ Return Policy.

 

1.7 Miscellaneous

Charlie’s Fixtures may refuse to recognize qualifying purchases that it deemed to be fraudulently or improperly obtained. This includes, but is not limited to, multiple accounts created by the same person.

 

2.0. FREE DELIVERY TO SELECT REGIONS WITHIN THE COUNTY OF LOS ANGELES

 

2.1. Qualifications for "Free Shipping to select regions within the County of Los Angeles"

The following qualifications must be met for your purchase to be eligible for free shipping:

  1. The total purchase order must be at least $25.00, before taxes, fees, and shipping charges; 
  2. The shipping address must be within Central Los Angeles, South Los Angeles or West Side Los Angeles of County of Los Angeles, California; specifically as follows:

Region

Neighbourhoods

Central Los Angeles

Arlington Heights

Beverly Grove

Cathay 

China Town

Downtown

East Hollywood

Echo Park

Elysian Park

Elysian Valley

Fairfax

Griffith Park

Hancock Park

Harvard Heights

Hollywood Hills West

Hollywood Hills

Hollywood

Koreatown

Larchmont

Los Feliz

Mid-Wilshire

Mid-City

Pico Union

Silver Lake

West Hollywood

Westlake

Winsor Square

West Side Los Angeles

Bel-Air

Beverly Crest

Beverly Hills

Beverlywood

Brentwood

Century City

Cheviot Hills

Culver City

Del Rey

Ladera Heights

Mar Vista

Marina del Rey

Pacific Palisades

Palms

Pico-Robertson

Playa Vista

Rancho Park

Santa Monica

Sawtelle

Venice

Veterans Administration

West Los Angeles

Westwood

South Los Angeles

Adams - Normandie

Alameda

Athens

Baldwin Hills / Crenshaw

Broadway – Manchester

Chesterfield Square

Exposition Park

Florence

Florence – Firestone

Gramercy Park

Green Meadows

Harvard Park

Historic South Central

Huntington Park

Hyde Park

Jefferson Park

Leimert Park

South Park

University Park

Vermont Square

Vermont – Slauson

View Park / Windsor Hills

Watts

West Adams

Westmont

Willowbrook

 Once your order is eligible, you must avail of the “Free Shipping” option when selecting your delivery method during checkout.

 

2.2. Services Not Included in "Free Shipping to select regions within County of Los Angeles"

Deliveries under this promotion do not include the following services:

  1. Installation;
  2. Lift-gate service;
  3. White glove services beyond the on-site time of 30 minutes to an hour; and,
  4. Haul-away of old equipment.

If you wish to avail of these services, please contact us at (833)-580-0008 or at support@charliesfixtures.com after receiving your Order Confirmation. Additional charges will apply for these services.

 

2.3. Delivery

Once we send you the Order Confirmation, the products whose dispatch were confirmed will be shipped within five (5) business days. A tracking number will be sent to you when your order has been shipped. Shipments will be delivered from Monday to Friday, excluding federal holidays, between 8:00 a.m. and 5:00 p.m.

If you wish to have expedited delivery, please contact us at (833)-580-0008 or at support@charliesfixtures.com. Additional charges will apply.

In the event that an item is backordered, our sales team will contact you with further information. 

 

2.4. Single Attempt Delivery

Free shipping only covers a single attempt delivery to the shipping address. In the event of a failed delivery, we will contact you for the subsequent delivery and the payment of the redelivery fee at the standard rate. 

The following reasons, among others, may lead to a failed delivery:

  1. An undeliverable address;
  2. Failure to request for a lift-gate prior to delivery, if necessary;
  3. An authorized representative is not available to receive the shipment; and,
  4. Inability of the freight delivery personnel to contact the receiving party.

 

2.5. Return

All purchases may be returned in accordance with Charlie’s Fixtures’ Return Policy.